No. This program is for OLO cartridges only.

No. Remove the nib and keep your marker cap. Only send the cartridge body.

You must include your full name, email address, and number of empty cartridges you are sending. Write all information clearly so it can be read and matched to your submission.

Submissions with missing, incomplete, or unreadable information will not qualify for rewards.

Yes. A minimum of 25 cartridges is required per shipment. Shipments with fewer than 25 cartridges will not receive a reward.

Rewards are calculated in increments of 25 cartridges. For example, 25 cartridges = 1 reward, 50 cartridges = 2 rewards.

Additional cartridges cannot be combined or applied to future submissions.

All submissions are verified upon arrival and rewards are based on the quantity received.

OLO reserves the right to determine the final count.

Rewards are typically issued within 5-7 business days after your shipment is received and verified. Additional processing time may be needed for large returns or holidays.

If you have questions, please contact hello@olomarker.com for the quickest response.

Rewards are issued via a digital gift card to the email provided.

OLO is not responsible for lost, delayed, or damaged shipments.

We recommend using a trackable shipping method.

Only eligible OLO cartridges will be counted toward rewards. Non-OLO items included in your package cannot be returned.

Repeat submissions are allowed, and rewards will be added to your existing digital gift card balance.

This program is currently available in the United States, with plans to expand to other regions. International shipments may be subject to additional taxes, fees, and duties, which are the responsibility of the customer.